Home    HIPP      Estate Recovery    Trauma Recovery     Void Request     Insurance Adjustment    Provider Recoupment Reports    Recoupment Guidelines    Feedback


     


Dealing With the Trauma Recovery Unit


The Recovery Process 

             The Recovery Unit (RU) is responsible for the recovery of Medicaid funds from third parties. HMS currently contracts with the BMS - DHHR for some of the following key functions of the unit:

Processing of Accident/Injury Information: 

            Medicaid customers are bound by contract to assign their rights to payment for medical care to DHHR.  They are also required to provide DHHR with information that may assist in the identification of a liable third party.  This information may include attorney contact or insurance information.  The RU will then notify those involved of DHHR’s interest.

Upon contact by an attorney, the RU will establish the customer's Medicaid eligibility status at the time of the accident, determine whether the Medicaid program incurred any medical expenses as a result of the accident or injury and generate a complete medical history of Medicaid claims filed on behalf of the customer.  This information is available to attorneys who submit a written request along with a signed release from the customer granting the attorney access to their medical records.   Attorneys should follow five steps in attempting to determine if their customer was eligible for Medicaid.

---        Ask the customer: customers may not tell you unless you ask them

---        Investigate who paid for medical services

---        Contact the RU at 304-342-1604 or via fax at 304-342-1605

---        Email:            Rick Levock: rlevock@hms.com

---        Mail a notice of representation to: 405 Capitol Street, Suite 503, Charleston, WV 25314  

The RU also conducts a series of mailings to customers for whom Medicaid has paid claims that have diagnosis codes consistent with trauma-related accidents. It also routinely conducts data matches with the Division of Highways and Workers’ Compensation Bureau to identify potential cases.

Determining Medicaid's Interest

Once the customer’s eligibility has been determined, RU staff will review Medicaid paid claims reports for claims related to the accident. Customers sometime receive services about the time of the accident that are not related to it.  Medical services not related to the accident are excluded from the amount of Medicaid's interest.

Because Medicaid reimburses inpatient stays based on the Diagnosis Related Grouping (DRG) system and not on charges submitted, there is usually a disparity between the amount actually paid by Medicaid and the amount billed by the provider of service.  In most cases, Medicaid pays less than the amount of the submitted charges.  What happens to the difference?

Contractually, the provider must accept Medicaid's payment as payment in full and cannot balance bill the customer for the difference. 

In seeking reimbursement, Medicaid can only legally claim repayments up to the amount that it has expended.  This is another good reason to contact the RU. Once a provider has submitted claims for adjudication, the provider must accept Medicaid's payment.  By requesting a detailed list of the claims paid by Medicaid, you can ensure that your customer is not paying a claim twice or at a higher rate.

Settling a Case with Medicaid

After you settle your case with the third party, you must pay all the outstanding creditors and lien holders. In Medicaid's case, you may forward a check to the RU at the address previously given.  In the event of less than full recovery, the recipient and DHHR shall agree as to the amount to be paid to the department for its claim.  Reductions may be granted if there are insufficient funds from the settlement to pay the attorney for fees and expenses.  If this situation applies, you can forward a request for reduction to the RU.  Each request must contain the following:

1.            Amount and date of the settlement

2.        List of all creditors and amount of their claim

3.        Itemized list of attorney's fees and expenses

4.        Documentation of any reductions from other creditors and/or attorney

5.        Documented reason for requested reduction

            Upon receipt the RU will process your request and respond within five business days. 


Back to Top

Send mail to wvrecovery@hms.com with questions or comments about this web site.                            
Copyright © 2010 HMS
Last modified: January 29, 2010